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LatestCall
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IsOpen
Customer
2023
LatestTicket
CreatedAt
3/4/2021 7:11:16 AM
UpdatedAt
11/19/2022 7:28:43 AM
Subject
water
Description
pending journal<br><b>Journal Number</b>: [005299]<div><br></div><div>QRC RESPONSE: Query resolved March 2022 with an O/R adjustment</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1871
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-04T07:08:05.460Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-04-20T09:10:46.092Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:39:13.269Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-14T10:56:59.760Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
11/19/2022 7:28:43 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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Updator
3