Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2014
LatestTicket
CreatedAt: 3/3/2021 11:51:23 AM
UpdatedAt: 2/25/2022 9:01:52 AM
Subject: Late termination
Description: Late termination,Regitration date 2021/01,billing Coastal region to terminate
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1863
OpenedBy
AssignedTo: 29
Region: 2
Department: 23
QueryType: 77
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-03T11:51:25.460Z"},{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-03T11:51:34.411Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:29:54.816Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:30:24.104Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T11:18:56.035Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 107
CreatedBy1
UpdatedBy1
ResolvedAt: 2/25/2022 9:01:52 AM
Thread
ResolvedBy: 29
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 173