Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2003
LatestTicket
CreatedAt: 3/3/2021 9:59:08 AM
UpdatedAt: 11/2/2021 12:26:04 PM
Subject: water query
Description: water query<div><br></div><div>CALL CONSUMER TILL VOICE MAIL .NEED EXPLANATION ABOUT WA QUERY H/C IS IN 2014.09 IF THE LEAK WAS FIXED PLUMBERS LETTER MUST BE SUBMITTED. </div><br/><b>Journal Number</b>: [709568]
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 1853
OpenedBy
AssignedTo
Region: 4
Department: 23
QueryType: 77
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-03T09:59:10.665Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-16T11:01:33.009Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-20T07:39:02.591Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T06:52:41.951Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-02T12:25:48.161Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 4
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 4