Details
Conversation
EscalationLevel
0
LatestCall
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
176
LatestTicket
CreatedAt
6/30/2020 10:35:46 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
Log Query
Description
check reading requested.<div><br></div><div>CONSUMER PICTURE IS GREEN AND ITS OLD WATER METER SEND TO WATER WORKS WITH THE REF NO 712049</div><div>Journl Done</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
251
OpenedBy
37
AssignedTo
4
Region
4
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:32:08.708Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:32:33.083Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-20T07:20:32.808Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T09:51:15.587Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T09:56:09.818Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
17
ResolvedAt
4/12/2022 9:39:10 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
37
Updator
17