Details

EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer: 1992
LatestTicket
CreatedAt: 3/3/2021 7:04:23 AM
UpdatedAt: 2/25/2022 9:01:52 AM
Subject: double charge new and old meter
Description: readings updated
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1841
OpenedBy
AssignedTo: 29
Region: 2
Department: 23
QueryType: 77
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-03T07:04:26.055Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:26:53.303Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:27:18.225Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:27:29.223Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 2/25/2022 9:01:52 AM
Thread
ResolvedBy: 29
WasCreatedByCustomer
HasIvrcall
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Updator: 12