Details

EscalationLevel: 0
LatestCall: 59116
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 175
LatestTicket
CreatedAt: 6/30/2020 9:56:21 AM
UpdatedAt: 3/2/2022 8:22:38 AM
Subject: Log Query
Description: readings updated
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 250
OpenedBy: 37
AssignedTo: 37
Region: 4
Department: 23
QueryType: 1
SubQueryType: 47
Escalation
EscalationCron
History: [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-23T12:28:52.382Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:22:23.940Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:49:47.844Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:50:19.239Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 47
CreatedBy1
UpdatedBy1
ResolvedAt: 3/2/2022 8:22:38 AM
Thread
ResolvedBy: 37
WasCreatedByCustomer
HasIvrcall
Creator: 37
Updator: 12