Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 1983
LatestTicket
CreatedAt: 3/2/2021 12:20:18 PM
UpdatedAt: 2/25/2022 9:01:52 AM
Subject: water query 6 month policy
Description: account in order
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1835
OpenedBy
AssignedTo: 29
Region: 4
Department: 23
QueryType: 77
SubQueryType: 67
Escalation
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History: [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-02T12:20:20.896Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-16T11:49:58.521Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T06:36:52.849Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T07:33:13.743Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 12
ResolvedAt: 2/25/2022 9:01:52 AM
Thread
ResolvedBy: 29
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12