Details

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EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer
1981
LatestTicket
CreatedAt
3/2/2021 10:25:06 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
6 MONTH POLICY
Description
Consumer reported high electricity charges.&nbsp;<br><b>Journal Number</b>: [423693]<div><b>Response from QRC:</b></div><div>Journal Authorised.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1833
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
2
SubQueryType
101
Escalation
EscalationCron
History
[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-03-02T10:25:11.045Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:21:57.833Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:23:29.525Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-30T06:38:28.136Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-30T08:42:23.919Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:47:18 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230