Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1981
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LatestTicket
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CreatedAt
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3/2/2021 10:25:06 AM
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UpdatedAt
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4/12/2022 9:47:18 AM
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Subject
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6 MONTH POLICY
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Description
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Consumer reported high electricity charges. <br><b>Journal Number</b>: [423693]<div><b>Response from QRC:</b></div><div>Journal Authorised.</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1833
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OpenedBy
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AssignedTo
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10
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Region
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2
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Department
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23
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QueryType
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2
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SubQueryType
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101
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-03-02T10:25:11.045Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:21:57.833Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T10:23:29.525Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-30T06:38:28.136Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-30T08:42:23.919Z"}]
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CreatedBy
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UpdatedBy
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Category
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2
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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4/12/2022 9:47:18 AM
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Thread
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ResolvedBy
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10
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230