Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
1966
-
LatestTicket
-
-
CreatedAt
-
3/2/2021 7:07:02 AM
-
UpdatedAt
-
2/25/2022 9:01:52 AM
-
Subject
-
leak submitted a plumbers letter
-
Description
-
Consumer to re-submit Plumbers letter.
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
1820
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-02T07:07:04.339Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:28:04.644Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-14T08:05:21.714Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
12
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12