Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1952
LatestTicket
CreatedAt: 3/1/2021 10:22:22 AM
UpdatedAt: 7/21/2021 9:36:46 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 10
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-03-01T10:22:24.483Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:12:13.414Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:36:38.062Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:36:46 AM
Thread
ResolvedBy: 10
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14