Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1937
LatestTicket
CreatedAt
2/27/2021 10:39:01 AM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
ELECTRICITY QUERY
Description
ELECTRICITY QUERY<div>Journal Done</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1806
OpenedBy
AssignedTo
37
Region
2
Department
23
QueryType
77
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-27T10:39:04.383Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:45:11.132Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:28:06.473Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:22:39.563Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
50
CreatedBy1
UpdatedBy1
17
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17