Details

EscalationLevel
LatestCall
LatestChat
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IsOpen
Customer: 1936
LatestTicket
CreatedAt: 2/27/2021 10:20:32 AM
UpdatedAt: 3/2/2022 8:22:38 AM
Subject: WATER AND ELECTRICITY QUERY
Description: WATER AND ELECTRICITY QUERY
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1805
OpenedBy
AssignedTo: 37
Region: 2
Department: 23
QueryType: 77
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-27T10:20:34.512Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:09:50.928Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-26T10:37:40.031Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-02T09:18:27.856Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 67
CreatedBy1
UpdatedBy1
ResolvedAt: 3/2/2022 8:22:38 AM
Thread
ResolvedBy: 37
WasCreatedByCustomer
HasIvrcall
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Updator: 230