Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 1932
LatestTicket
CreatedAt: 2/27/2021 8:43:22 AM
UpdatedAt: 3/2/2022 8:22:38 AM
Subject: WATER QUERY
Description: WATER QUERY<div>JOurnal Done</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1801
OpenedBy
AssignedTo: 37
Region: 2
Department: 23
QueryType: 77
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-27T08:43:24.813Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T08:49:00.673Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T08:49:13.795Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-14T07:57:32.716Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 17
ResolvedAt: 3/2/2022 8:22:38 AM
Thread
ResolvedBy: 37
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 17