Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1916

LatestTicket

CreatedAt

2/26/2021 11:07:50 AM

UpdatedAt

3/2/2022 8:22:38 AM

Subject

WATER QUERY

Description

WATER QUERY<div>JRNL DONE FOR WATER LEAK - 7.10.2021</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

1791

OpenedBy

AssignedTo

37

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T11:07:52.084Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-07T07:37:33.822Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-12T06:39:26.086Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

2

ResolvedAt

3/2/2022 8:22:38 AM

Thread

ResolvedBy

37

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2