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LatestCall
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IsOpen
Customer
1912
LatestTicket
CreatedAt
2/26/2021 10:15:32 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
water query june 2020
Description
water query&nbsp;<div><br></div><div><b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-ZA;mso-fareast-language: EN-US;mso-bidi-language:AR-SA">Waterworks control no: 713015 dated 2020/09&nbsp;</span>recommendation credit and referred to Coastal Billing on 22.06.2021&nbsp;</b></div><div><br></div><div><b>Journal processed and approved. Query resolved.</b></div>
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27
ConversationType
3
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Account
1787
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AssignedTo
22
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2
Department
23
QueryType
77
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67
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History
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Category
1
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96
CreatedBy1
UpdatedBy1
214
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
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214