Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1883
LatestTicket
CreatedAt: 2/25/2021 10:47:26 AM
UpdatedAt: 2/24/2022 11:08:12 AM
Subject: transfer of services
Description: ownership not changed ,indigent account opened.
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1768
OpenedBy
AssignedTo: 22
Region: 4
Department: 23
QueryType: 77
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"22","un":"asandam","dt":"2021-02-25T10:47:29.021Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-23T12:40:14.699Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:32:10.186Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-10T12:34:53.845Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 12
ResolvedAt: 2/24/2022 11:08:12 AM
Thread
ResolvedBy: 22
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12