Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1878

LatestTicket

CreatedAt

2/25/2021 9:03:15 AM

UpdatedAt

2/24/2022 11:08:12 AM

Subject

WATER QUERY

Description

2106 READING TAKEN 19/02/2021 WATER QUERY<div><br></div>

Priority

Disposition

27

ConversationType

3

Parent

Account

1764

OpenedBy

AssignedTo

22

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-25T09:03:17.856Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-23T07:56:35.409Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:30:54.331Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T12:47:02.312Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

111

CreatedBy1

UpdatedBy1

6

ResolvedAt

2/24/2022 11:08:12 AM

Thread

ResolvedBy

22

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

6