Details

Conversation

EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
165
LatestTicket
CreatedAt
6/27/2020 9:43:13 AM
UpdatedAt
8/10/2021 10:33:50 AM
Subject
late termination
Description
Transfer water meter from account 10157895 to account&nbsp;<span id="baseForm:a4jContentPanel"><span class="" style="width: 128px;">10422948 as per registration date&nbsp;</span></span><span id="baseForm:a4jContentPanel"><span class="" style="width: 232px;">2019/11/19</span></span><div>Regitration date 2019/11 ,billing Mdantsane region to terminate<span><span class="" style="width: 232px;"><br></span></span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
232
OpenedBy
8
AssignedTo
8
Region
4
Department
23
QueryType
6
SubQueryType
59
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:21:33.902Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:22:31.649Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T08:58:11.938Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T10:32:03.881Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
59
CreatedBy1
UpdatedBy1
ResolvedAt
8/10/2021 10:33:50 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
8
Updator
173