Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1876
LatestTicket
CreatedAt
2/25/2021 8:47:48 AM
UpdatedAt
10/13/2021 10:47:05 AM
Subject
WATER QUERY
Description
WATER QUERY<br/><b>Journal Number</b>: [121148]
Priority
Disposition
27
ConversationType
3
Parent
Account
1762
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"36","un":"nomaromad","dt":"2021-02-25T08:47:52.207Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-09-02T07:07:14.696Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:44:11.467Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
10/13/2021 10:47:05 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17