Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1859
LatestTicket
CreatedAt: 2/24/2021 12:37:17 PM
UpdatedAt: 3/2/2022 8:22:38 AM
Subject: LATE TERMINATION
Description: LATE TERMINATION
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1748
OpenedBy
AssignedTo: 37
Region: 2
Department: 23
QueryType: 6
SubQueryType: 59
Escalation
EscalationCron
History: [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-24T12:33:54.736Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-05T18:52:55.993Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-05T18:55:33.879Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:49:50.132Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T11:14:37.893Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 59
CreatedBy1
UpdatedBy1
ResolvedAt: 3/2/2022 8:22:38 AM
Thread
ResolvedBy: 37
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 173