Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
1841
-
LatestTicket
-
-
CreatedAt
-
2/24/2021 10:03:59 AM
-
UpdatedAt
-
3/2/2022 8:22:38 AM
-
Subject
-
LATE TERMINATION
-
Description
-
LATE TERMINATION
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
1735
-
OpenedBy
-
-
AssignedTo
-
37
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-24T10:00:37.405Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:48:46.732Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T11:13:14.994Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
107
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
3/2/2022 8:22:38 AM
-
Thread
-
-
ResolvedBy
-
37
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
173