Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1833
LatestTicket
CreatedAt
2/24/2021 8:16:56 AM
UpdatedAt
10/28/2021 1:23:35 PM
Subject
water
Description
six months policy applied<br/><b>Journal Number</b>: [bj71826744]
Priority
Disposition
24
ConversationType
3
Parent
Account
1728
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-24T08:13:34.482Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-13T10:46:05.345Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T11:42:42.812Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:23:24.242Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
20
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
20