Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1831

LatestTicket

CreatedAt

2/24/2021 8:14:08 AM

UpdatedAt

4/12/2022 9:47:18 AM

Subject

water

Description

six months policy applied<br><br><br/><b>Journal Number</b>: [826777]

Priority

Disposition

24

ConversationType

3

Parent

Account

1727

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-24T08:10:45.784Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-17T10:19:55.219Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T09:56:29.948Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:23:12.869Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:00:57.342Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

14