Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
1818
-
LatestTicket
-
-
CreatedAt
-
2/23/2021 10:38:32 AM
-
UpdatedAt
-
4/12/2022 9:47:18 AM
-
Subject
-
WATER QUERY WITH SIX MONTHS POLICY
-
Description
-
WATER QUERY WITH SIX MONTHS POLICY<br/><b>Journal Number</b>: [121171]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
1717
-
OpenedBy
-
-
AssignedTo
-
10
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
1595
-
History
-
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-23T10:38:39.918Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-28T07:43:51.173Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-09-02T07:05:27.382Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:28:35.914Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T08:54:58.799Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
11
-
ResolvedAt
-
4/12/2022 9:47:18 AM
-
Thread
-
-
ResolvedBy
-
10
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
11