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EscalationLevel
0
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Campaign
IsOpen
Customer
160
LatestTicket
CreatedAt
6/27/2020 9:08:07 AM
UpdatedAt
2/21/2022 8:49:23 AM
Subject
Description
Consumers account has been averaged and resulted in a high bill in 2015 when correct readings were captured. Query forwarded to billing department, midland.
Priority
Disposition
23
ConversationType
3
Parent
Account
227
OpenedBy
8
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Region
4
Department
1
QueryType
1
SubQueryType
44
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History
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1
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44
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WasCreatedByCustomer
HasIvrcall
Creator
8
Updator
214