Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
1813
LatestTicket
CreatedAt
2/23/2021 9:39:15 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
previous incorrect meter reading
Description
<br><b>Meter Reading Date:</b> []<br><b>Meter Reading:</b> [91]<div>high water consumption in October 2020. Current reading submitted by consumer is 919.</div><div>six months policy applied </div><br/><b>Journal Number</b>: [566592]
Priority
Disposition
24
ConversationType
3
Parent
Account
1714
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
77
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-02-23T09:39:22.163Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-06-21T10:35:59.340Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-24T07:51:12.324Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:21:28.297Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:00:12.584Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12