Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1801
LatestTicket
CreatedAt
2/23/2021 7:24:49 AM
UpdatedAt
12/6/2021 12:30:37 PM
Subject
WATER QUERY
Description
WATER QUERY<div>6 months policy journal done for 20191220 period</div><br/><b>Journal Number</b>: [439908]<br/><b>Journal Amount</b>: [-R832.69]
Priority
Disposition
27
ConversationType
3
Parent
Account
1703
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-23T07:24:55.855Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-17T07:30:03.961Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:18:05.932Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-06T12:28:52.820Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
12/6/2021 12:30:37 PM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3