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EscalationLevel
0
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IsOpen
Customer
157
LatestTicket
CreatedAt
6/27/2020 8:31:35 AM
UpdatedAt
10/22/2021 1:07:47 PM
Subject
incorrect tariff
Description
Water tariff changed from domestic to business. Account to be adjusted accordingly.
Priority
Disposition
30
ConversationType
3
Parent
Account
224
OpenedBy
8
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
1969
History
[{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-11T13:14:37.915Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-22T12:11:50.462Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-22T12:55:21.881Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-22T13:07:00.626Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
8
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14