Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1768
LatestTicket
CreatedAt
2/22/2021 7:23:23 AM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
INCORRECT METER READING
Description
account inorder
Priority
Disposition
27
ConversationType
3
Parent
Account
1681
OpenedBy
AssignedTo
37
Region
2
Department
23
QueryType
77
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T07:23:37.826Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-02-22T08:28:34.948Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-24T08:40:17.859Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:10:23.850Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
12
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12