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1757
LatestTicket
CreatedAt
2/22/2021 6:51:31 AM
UpdatedAt
10/16/2021 10:39:28 AM
Subject
Water query - Overcharge
Description
<b>Water query - Overcharge&nbsp;</b><div><b><br></b></div><div><b>INTERIMS REVERSED 2019/12 NO CR DUE AND CONSUMPTION IS NORMAL</b></div>
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27
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3
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1678
OpenedBy
AssignedTo
33
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2
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23
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77
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67
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History
[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-22T06:51:38.750Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-16T10:38:29.448Z"}]
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1
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96
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UpdatedBy1
11
ResolvedAt
10/16/2021 10:39:28 AM
Thread
ResolvedBy
33
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11