Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1748
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LatestTicket
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CreatedAt
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2/20/2021 8:15:35 AM
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UpdatedAt
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5/9/2022 7:49:30 AM
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Subject
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Possible 06 month policy
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Description
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Assess final reading on old meter and apply possible 06 month policy<br/><b>Journal Number</b>: [bj71826720]<br/><b>Journal Amount</b>: [-R6,733.17]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1671
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OpenedBy
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"3","un":"fareezar","dt":"2021-02-20T08:15:37.546Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-06T09:43:57.170Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T11:41:36.735Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:05:07.345Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-09T07:13:09.668Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-09T07:49:18.148Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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5/9/2022 7:49:30 AM
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Thread
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ResolvedBy
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15
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3