Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1741
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LatestTicket
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CreatedAt
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2/19/2021 11:04:25 AM
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UpdatedAt
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9/26/2022 6:46:06 AM
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Subject
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water query 6 month policy
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Description
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water query<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><div><br></div><br/><b>Journal Number</b>: [113498]<br/><b>Journal Amount</b>: [-R2,939.61]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1665
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OpenedBy
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AssignedTo
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13
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Region
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4
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-19T11:01:06.279Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:04:01.633Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T08:57:16.463Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T09:02:38.257Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T08:01:23.247Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T08:10:40.921Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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20
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ResolvedAt
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9/26/2022 6:45:51 AM
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Thread
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123719
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3