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IsOpen
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1737
LatestTicket
CreatedAt
2/19/2021 10:39:00 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
water query 6 month policy
Description
water query&nbsp;<div>journal Done&nbsp;</div><br/><b>Journal Number</b>: [095265]
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24
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3
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1661
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2
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23
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77
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67
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History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-19T10:35:41.250Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-29T07:25:48.541Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T12:46:10.439Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-03T10:39:05.914Z"}]
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1
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101
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20
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HasIvrcall
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20