Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1725
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LatestTicket
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CreatedAt
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2/19/2021 9:54:25 AM
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UpdatedAt
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9/29/2022 12:57:22 PM
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Subject
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water query ,with plumbers letter
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Description
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water leak plumbers letter attached<br/><b>Journal Amount</b>: [-R7,579.34]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1653
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-19T09:51:05.890Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-07T08:45:19.535Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-07T08:47:14.032Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T09:48:26.383Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T12:42:31.060Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-11-08T10:54:17.470Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-11-08T10:55:37.161Z"},{"op":"R","uid":"14","un":"asandag","dt":"2022-03-09T08:19:12.781Z"},{"op":"R","uid":"14","un":"asandag","dt":"2022-03-09T08:19:18.753Z"},{"op":"R","uid":"14","un":"asandag","dt":"2022-03-09T08:20:20.354Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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9/29/2022 12:57:13 PM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3