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CreatedAt
2/18/2021 6:56:44 AM
UpdatedAt
11/17/2022 7:33:53 AM
Subject
WATER LEAK TO MONITOR CONSUMPTION
Description
LEAK CR DUE&nbsp; TO MONITOR CONSUMPTION<div><br></div><div>RESPONSE QRC: Leak Cr 201909-201911,Journal {906629}Authorized.</div><div>Duplicate Query with ref 21122</div>
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3
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1625
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23
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96
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-02-18T06:56:46.765Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T12:00:46.307Z"}]
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20
ResolvedAt
11/17/2022 7:33:53 AM
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