Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1686

LatestTicket

CreatedAt

2/17/2021 1:18:42 PM

UpdatedAt

12/15/2021 12:08:20 PM

Subject

water query 6 month policy

Description

water query 6 month policy<div><br></div><div>ADJUSTED</div><br/><b>Journal Number</b>: [439909]

Priority

Disposition

24

ConversationType

3

Parent

Account

1623

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-17T13:18:44.237Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-17T08:59:09.654Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T11:59:24.679Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-15T12:08:20.812Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

11

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11