Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1678

LatestTicket

CreatedAt

2/17/2021 12:14:51 PM

UpdatedAt

3/28/2022 7:08:29 AM

Subject

6 months policy journal done

Description

6 months policy journal done<br/><b>Journal Number</b>: [211789]<br/><b>Journal Amount</b>: [-R6,646.20]

Priority

Disposition

27

ConversationType

3

Parent

Account

1617

OpenedBy

AssignedTo

6

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-02-17T12:14:53.171Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-07T11:54:33.576Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-07T11:55:20.648Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:08:29 AM

Thread

ResolvedBy

6

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3