Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
1671
LatestTicket
CreatedAt
2/17/2021 10:31:20 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
6 MONTH POLICY
Description
consumer reported high water consumption, 6 month policy to be assessed<br><b>Journal Number</b>: [209380]<div><br></div><div><b>RESPONSE QRC</b>: Six Month Policy 201903-201912, Journal {209380}Authorized.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1611
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-02-17T10:28:02.295Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T10:58:38.279Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T11:20:27.127Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
230
ResolvedAt
4/12/2022 9:47:18 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
230