Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1666
LatestTicket
CreatedAt
2/17/2021 9:34:37 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
TARIFF CHARGES
Description
WATER CHARGING ON TWO ACCOUNT BUT ONE STAND<div>QRC RESPONCE: 1 WATER METER CHARGING ON THIS ACCOUNT.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1606
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
50
Escalation
EscalationCron
2071
History
[{"op":"R","uid":"5","un":"ivanh","dt":"2021-02-17T09:34:55.937Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T13:21:50.010Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-13T09:39:41.907Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T09:13:16.956Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T07:19:52.456Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T07:35:53.679Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
6
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6