Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1666
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LatestTicket
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CreatedAt
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2/17/2021 9:34:37 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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TARIFF CHARGES
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Description
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WATER CHARGING ON TWO ACCOUNT BUT ONE STAND<div>QRC RESPONCE: 1 WATER METER CHARGING ON THIS ACCOUNT.</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1606
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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50
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Escalation
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EscalationCron
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2071
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History
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[{"op":"R","uid":"5","un":"ivanh","dt":"2021-02-17T09:34:55.937Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T13:21:50.010Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-13T09:39:41.907Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T09:13:16.956Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T07:19:52.456Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T07:35:53.679Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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50
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CreatedBy1
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UpdatedBy1
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6
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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6