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1650
LatestTicket
CreatedAt
2/16/2021 1:24:51 PM
UpdatedAt
3/28/2022 7:07:05 AM
Subject
Late termination
Description
Late termination&nbsp;<br><b>Journal Number</b>: [827011]
Priority
Disposition
24
ConversationType
3
Parent
Account
1595
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2
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23
QueryType
6
SubQueryType
107
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History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-16T13:21:34.060Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T07:22:17.773Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-08T10:11:06.564Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T09:03:42.994Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
20
ResolvedAt
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WasCreatedByCustomer
HasIvrcall
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20