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LatestCall
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IsOpen
Customer
1643
LatestTicket
CreatedAt
2/16/2021 8:24:15 AM
UpdatedAt
7/16/2022 8:26:27 AM
Subject
plumbers letter submitted
Description
high consumption of water reported to municipality and plumbers letter submitted.<div><br></div><div>Duplicate query closed. Active query under ref #16335<br></div>
Priority
Disposition
27
ConversationType
3
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Account
1590
OpenedBy
AssignedTo
132
Region
3
Department
23
QueryType
77
SubQueryType
96
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EscalationCron
History
[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-16T08:24:18.081Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-15T06:55:37.681Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T09:02:22.485Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T07:17:13.182Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
20
ResolvedAt
7/16/2022 8:26:26 AM
Thread
135125
ResolvedBy
3
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HasIvrcall
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3