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0
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IsOpen
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145
LatestTicket
CreatedAt
6/25/2020 9:41:14 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
SIX MONTHS POLICY
Description
SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71834423]
Priority
Disposition
27
ConversationType
3
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180
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7
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15
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2
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23
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1
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95
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History
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UpdatedBy
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1
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95
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:43:30 AM
Thread
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15
WasCreatedByCustomer
HasIvrcall
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7
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12