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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
1627
LatestTicket
CreatedAt
2/15/2021 9:33:53 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
plumbers letter submitted
Description
repairs done by plumber and plumbers letter submitted.<div>QRC Responce: customer to resubmit plumbers letter.</div><br/><b>Journal Number</b>: [671853]<br/><b>Journal Amount</b>: [99180.13]
Priority
Disposition
27
ConversationType
3
Parent
Account
1583
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
80
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-02-15T09:33:55.190Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T08:56:34.539Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-15T13:15:22.749Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-21T07:54:56.132Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-01-07T12:25:43.473Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-01-07T13:27:23.223Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-31T11:11:28.497Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-02-04T13:56:21.806Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
3/28/2022 7:08:29 AM
Thread
122828
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2