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1624
LatestTicket
CreatedAt
2/15/2021 7:48:10 AM
UpdatedAt
2/24/2022 10:34:50 AM
Subject
water query
Description
<p class="MsoNormal"><span lang="EN-ZA">We have logged a call with Waterworks to inspect the meter as well. </span><o:p></o:p></p> <p class="MsoNormal"><span lang="EN-ZA">If no one has attended to the call after 2 weeks, you may follow up with them on 043&nbsp;705 9123, 043&nbsp;705 9234, 9235 or 9236 and quote control no: 761133</span><o:p></o:p></p> <p class="MsoNormal"><span lang="EN-ZA">&nbsp;</span><o:p></o:p></p> <p class="MsoNormal"><span lang="EN-ZA">In the interim, I would recommend that you have the premises assessed again for any undetected leaks by doing a self-meter test</span><o:p></o:p></p> <p class="MsoNormal"><span lang="EN-ZA">Select a time of 2-3 hours when no water will be required.</span><o:p></o:p></p> <p class="MsoNormal"><span lang="EN-ZA">Take a clear picture of the meter with reading and wait 2-3 hours (ensure that no water taps are opened or toilets flushed during this time)</span><o:p></o:p></p> <p class="MsoNormal"><span lang="EN-ZA">Then take a another reading after 2-3 hours. If the 2<sup>nd</sup> reading has changed, it indicates there may be an existing leak of which you would need to appoint a plumber</span><o:p></o:p></p>
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27
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3
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Account
1580
OpenedBy
AssignedTo
26
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
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639
History
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1
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112
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15
ResolvedAt
2/24/2022 10:34:50 AM
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26
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HasIvrcall
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