Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
LatestTicket
CreatedAt
6/25/2020 9:16:25 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
Description
Priority
Disposition
4
ConversationType
3
Parent
Account
OpenedBy
6
AssignedTo
6
Region
Department
23
QueryType
12
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
12
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
6
Updator