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LatestCall
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IsOpen
Customer
1620
LatestTicket
CreatedAt
2/13/2021 11:50:19 AM
UpdatedAt
10/8/2022 10:13:19 AM
Subject
water interims are high
Description
water interims are high<div><br></div><div><b><u>QRC RESPONSE: </u></b>Water interim charges are revered once readings are obtained and captured. the query is being closed and the customer needs to advice if they had any leaks repaired in the 2018/2019 period and to re log the query with invoices attached.</div><div>There are no fault/repair reports on water works system for the 2018/2019 period.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1576
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-13T11:47:03.411Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-23T06:47:44.278Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-27T08:57:19.937Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
10/8/2022 10:13:19 AM
Thread
137606
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8