Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
1616
LatestTicket
CreatedAt
2/13/2021 11:28:59 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
incorrect readings
Description
Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. <div><br></div><div><b>RESPONSE QRC:</b>LEAK CR,JOURNAL AUTHORISED{842666}</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1572
OpenedBy
AssignedTo
22
Region
2
Department
23
QueryType
77
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"22","un":"asandam","dt":"2021-02-13T11:25:43.392Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T08:06:13.365Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:13:53.656Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:15:04.171Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T10:10:53.138Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
230
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
230