Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
1587
LatestTicket
CreatedAt
2/13/2021 9:04:53 AM
UpdatedAt
5/15/2023 2:29:08 PM
Subject
Water leak - plumbers letter sent
Description
Water leak - plumbers letter sent<div><br></div><div>RESPONSE: AWAITING PLUMBERS LETTER FOR ADJUSTMENT</div><div><b><u>QRC RESPONSE:</u></b></div><div>LK CREDIT JOURNAL DONE FOR 201801-202005, AVERAGE 22KL.</div><br/><b>Journal Number</b>: [499872]<br/><b>Journal Amount</b>: [49100.81]
Priority
Disposition
27
ConversationType
3
Parent
Account
1546
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
603
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
15
ResolvedAt
5/15/2023 2:29:01 PM
Thread
ResolvedBy
2
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
2