Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
1571
LatestTicket
CreatedAt
2/13/2021 7:44:49 AM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
SEWERAGE QUERY
Description
SEWERAGE QUERY<div><br></div><div><b><u>QRC RESPONSE:</u></b></div><div>There is no Sewerage duplication on account. Charges are correct.<br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1532
OpenedBy
AssignedTo
37
Region
2
Department
23
QueryType
77
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-13T07:41:34.424Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T07:50:41.287Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:12:15.323Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:13:00.029Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
105
CreatedBy1
UpdatedBy1
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
8