Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1569
LatestTicket
CreatedAt
2/13/2021 7:31:15 AM
UpdatedAt
11/14/2021 7:29:14 AM
Subject
Water leak
Description
Water leak -- consumer produced plumbers letter.<div><br></div><div>RESPONSE: AWAITING PLUMBERS LETTER</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1530
OpenedBy
AssignedTo
33
Region
2
Department
23
QueryType
77
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-13T07:29:31.374Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:55:48.681Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-14T07:26:43.334Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
15
ResolvedAt
11/14/2021 7:29:14 AM
Thread
ResolvedBy
33
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15